Privacy Policy
Last updated: February 22, 2026
Effective date: February 22, 2026
Table of Contents
01Introduction
Core Cave ("we", "us", or "our") is a Cairo-based software engineering company registered as a Limited Liability Company under Egyptian Law No. 159 of 1981, CR Reservation No. 4170202.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (corecave.com), use our services, or interact with us through any digital channel.
By accessing our website or using our services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.
02Information We Collect
We collect information that you provide directly and information collected automatically when you use our services.
Personal Information
Name, email address, phone number, and company name when you submit a contact form or engage our services.
Billing and payment information when you purchase our services.
Professional information such as job title and industry.
Device and Technical Data
IP address, browser type and version, operating system, and device identifiers.
Referring URLs, pages visited, time spent on pages, and click patterns.
Analytics Data
We use analytics tools to understand how visitors interact with our website, including page views, session duration, and navigation paths.
03How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve our services and website.
To communicate with you about projects, updates, and support requests.
To process transactions and send related invoices and receipts.
To analyze usage patterns and optimize our website performance.
To comply with legal obligations and enforce our terms of service.
To protect against fraud, unauthorized access, and other security threats.
04Legal Basis for Processing
We process your personal data under the following legal bases in accordance with GDPR Article 6:
Consent: When you voluntarily provide information through our contact forms or subscribe to communications.
Contractual necessity: When processing is required to fulfill a service agreement with you.
Legitimate interests: For website analytics, security, and improving our services, where these interests do not override your rights.
Legal obligation: When we are required to process data to comply with applicable laws.
05Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
Service providers who assist with hosting, analytics, payment processing, and email delivery, bound by confidentiality agreements.
Legal authorities when required by law, regulation, or legal process.
Business partners in connection with a merger, acquisition, or sale of assets, with prior notice to affected users.
06International Data Transfers
Your data may be transferred to and processed in countries outside of Egypt, including countries in the European Economic Area and the United States.
We ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent mechanisms, to protect your data during international transfers.
07Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Contact form submissions are retained for up to 24 months after your last interaction.
Financial records are retained for the period required by Egyptian tax law (currently 5 years).
Analytics data is retained in anonymized form indefinitely.
08Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Under GDPR (EU/EEA Residents)
Right of access to your personal data.
Right to rectification of inaccurate data.
Right to erasure (right to be forgotten).
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time.
Under CCPA (California Residents)
Right to know what personal information is collected.
Right to delete personal information.
Right to opt out of the sale of personal information (we do not sell data).
Right to non-discrimination for exercising your rights.
Under Egyptian Law No. 151 of 2020
Right to access and obtain a copy of your personal data.
Right to correct, amend, or update your data.
Right to request deletion or restriction of processing.
Right to be informed about data breaches affecting your data.
10Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.
11Security Measures
We implement industry-standard security measures to protect your personal data, including:
Encryption of data in transit using TLS/SSL.
Secure storage with access controls and encryption at rest.
Regular security assessments and vulnerability testing.
Employee training on data protection and privacy practices.
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
12Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date.
For material changes, we will provide prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
13Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
WhatsApp: +20 100 839 2873
Address: Cairo, Egypt
We will respond to your inquiry within 30 days.